Privacy Policy
Last Updated: June 2026
Maya Group Privacy Policy
At Maya Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, applications, events, and digital platforms.
By accessing our services, you agree to the collection and use of information in accordance with this Privacy Policy.
About Maya Group
Maya Group is a Dubai-based company specializing in luxury event planning, brand activations, bespoke experiences, photography, videography, studio production, celebrity and influencer hosting, event management, and a comprehensive range of digital and technology solutions including software development, mobile application development, website development, UI/UX design, graphic design, social media marketing, PPC advertising, SEO, content creation, email marketing, workflow automation, chatbots, virtual assistants, social media automation, and custom AI solutions.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Billing and payment information
- Event-related details
- Project requirements and communications
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
Marketing and Communication Data
- Preferences regarding marketing communications
- Feedback and survey responses
- Social media interactions
- Communication records
Media Content
For event management, photography, videography, and production services, we may collect and process photographs, videos, audio recordings, and related media content provided by clients or created during service delivery.
How We Use Your Information
We use collected information to:
- Provide and manage our services
- Process inquiries, bookings, and contracts
- Deliver event management and production services
- Develop and maintain websites, software, and mobile applications
- Communicate with clients and prospects
- Process payments and invoices
- Improve our services and user experience
- Send marketing communications (where permitted by law)
- Ensure security and prevent fraud
- Comply with legal obligations
- Analyze website performance and service effectiveness
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve user experience, understand website usage, and support marketing activities.
You may configure your browser to refuse cookies; however, some website features may not function properly.
Information Sharing and Disclosure
We do not sell your personal information.
We may share information with:
- Trusted service providers and contractors
- Payment processors
- Hosting and cloud service providers
- Marketing and analytics partners
- Event vendors and partners involved in service delivery
- Legal authorities when required by law
All third-party providers are expected to maintain appropriate confidentiality and security measures.
Data Security
We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Media and Event Content
For photography, videography, influencer campaigns, brand activations, and event production services, Maya Group may create or process media content during events and projects.
Unless otherwise agreed in writing, Maya Group may use selected event photographs, videos, and project materials for portfolio, promotional, marketing, and showcase purposes. Clients may request restrictions on such usage through written agreement.
AI, Automation, and Technology Services
As part of our software, automation, chatbot, virtual assistant, and AI solution services, we may process data supplied by clients solely for the purpose of delivering contracted services.
Clients remain responsible for ensuring they have appropriate rights and permissions for any data they provide.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver services
- Fulfill contractual obligations
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymized where reasonably possible.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your information
To exercise any of these rights, please contact us using the information provided below.
Third-Party Websites
Our website and services may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of such third-party platforms.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
As a Dubai-based company serving clients globally, personal information may be transferred, processed, and stored in countries outside your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any modifications will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Maya Group
Dubai, United Arab Emirates
Email: marketing@mayagroupae.com
Phone: +971 52 528 3910
Website: https://mayagroupae.com/
By using our services, website, or engaging with Maya Group, you acknowledge that you have read and understood this Privacy Policy.